Turn Website Visitors Into Enquiries, Bookings and Sales
Choose the plan that fits how your website should work, from answering visitor questions to helping WooCommerce shoppers buy with Store Sync.
All plans include a 14-day free trial. We handle setup using the information you provide. A £1 activation fee verifies your payment method and prepares your account.
Text Concierge
For businesses that want simple text-based website chat, lead capture and follow-up before upgrading to voice automation.
£97/month
Includes
Best for businesses that want a simple starting point.
Voice Concierge
For service businesses that want visitors to ask questions, get instant answers, request bookings and leave enquiry details.
£249/month
Includes
Everything you get in this plan
Best for service businesses that rely on enquiries, appointments and follow-up.
Voice Concierge + Store Sync
For WooCommerce stores that want shoppers to ask product questions, get live product guidance and move towards checkout through conversation.
£497/month
Includes
Includes everything in Voice Concierge, plus:
Includes approx. 150 AI Voice Concierge cart journeys each month. Additional usage billed separately.
Best for ecommerce stores that want their website to actively help shoppers buy.
Setup and trial
We handle the setup for you using the information you provide, such as your website, services, booking process, FAQs, contact details and any relevant store or workflow details.
This verifies your payment method and lets us prepare your account. Your monthly plan begins after the trial unless you cancel before the trial ends.
Activity may apply depending on the plan and activity level. Included credits are used first where applicable.
Using WooCommerce? Estimate your Store Sync usage before you start.
Full Feature Breakdown
| Feature | Text Concierge | Voice Concierge | Voice Concierge + Store Sync |
|---|---|---|---|
| Monthly price | £97 | £249 | £497 |
| 14-day free trial | Included | Included | Included |
| £1 activation today | Yes | Yes | Yes |
| Setup handled by us | Yes | Yes | Yes |
| Website text chat | Included | Included | Included |
| Website voice conversations | Not included | Included | Included |
| AI Employee | Not included | Included | Included |
| Uses website content for answers | Basic | Included | Included |
| Lead capture | Included | Included | Included |
| Booking request capture | Included | Included | Included |
| SMS and email follow-up | Included | Included | Included |
| Review requests | Included | Included | Included |
| AI review replies | Not included | Included | Included |
| Google profile optimisation | Not included | Included | Included |
| Store Sync for WooCommerce | Not included | Not included | Included |
| Live product data access | Not included | Not included | Included |
| Product questions by voice or chat | Not included | Basic website info only | Live product catalogue |
| Guided product discovery | Not included | Not included | Included |
| Product variations | Not included | Not included | Included |
| Cart and checkout links | Not included | Not included | Included |
| Upsells and cross-sells | Not included | Not included | Included |
| Complimentary usage credits | Not included | Not included | Store Sync Included |
| Additional usage billing | Yes | Yes | Yes |
Usage and Additional Billing
| Usage Category | Text Concierge | Voice Concierge | Voice Concierge + Store Sync |
|---|---|---|---|
| SMS and messaging usage | Billed separately | Billed separately | Billed separately |
| AI reply usage | Billed separately | Billed separately | Billed separately |
| Voice AI usage | Not included | Billed separately | Billed separately |
| Store Sync cart journeys | Not included | Not included | Included up to plan allowance |
| Store Sync usage after credits | Not included | Not included | Billed separately |
| Other GHL usage | Billed separately | Billed separately | Billed separately |
AI, messaging, voice and workflow usage may be billed separately depending on activity. Store Sync credits are only included with the Voice Concierge + Store Sync plan and apply to eligible Store Sync cart journeys or store actions. They do not cover other GHL usage.